Conflict Management Style Classification
The scenario describes two nurses holding opposing positions about a client with mania attending a group session. One nurse wants full-hour attendance; the other wants complete exclusion. The final plan—attending the first
20 minutes followed by time in a low-stimulation area—represents a middle ground. Neither nurse achieved their original goal fully, yet both accepted the solution. This is the defining feature of
compromising.
Compromising reflects moderate assertiveness and moderate cooperation, where each party gives up part of their original position to reach a mutually acceptable, though not fully satisfying, outcome. In nursing practice, this style is frequently used when time is limited, the issue is moderately important, or both parties hold equal power and temporary resolution is needed. The integrative review by Labrague and colleagues notes that compromising is one of the commonly identified conflict management styles among nursing professionals, often selected when maintaining relationships matters but a quick, workable solution is also required
[1].
Key point! The critical distinction from
collaborating is that collaboration seeks a new solution that fully satisfies both parties by exploring underlying interests and generating creative options. Here, no new solution was created; each nurse simply conceded part of their stance. The systematic review by Nikitara et al. reinforces that collaborating demands higher time investment and open communication, whereas compromising is a faster partial-win approach
[3].
From a clinical standpoint, the compromise itself is clinically sound for a client with mania. Limiting group exposure to
20 minutes and then transitioning to a low-stimulation environment aligns with reducing sensory overload, a core nursing intervention for manic episodes. However, the question asks about the
conflict resolution process, not the clinical appropriateness. The nurses did not fully explore why one favored full attendance or why the other favored exclusion; they simply split the difference.
Watch out! Accommodating would involve one nurse yielding entirely to the other’s position.
Avoiding would mean postponing or sidestepping the disagreement altogether. Neither occurred here—both nurses actively adjusted their positions and accepted a partial solution. Losa Iglesias and Becerro de Bengoa Vallejo emphasize that conflict resolution styles in nursing are influenced by workplace context and interpersonal dynamics, and compromising often emerges when neither party wants prolonged friction .
The scenario’s outcome—neither nurse fully satisfied but both accepting the plan—is the hallmark of
compromising. It trades full satisfaction for expediency and partial goal attainment, which is appropriate when the stakes are moderate and time or resources are constrained. Principled negotiation training, as described by Pham and colleagues, would instead encourage separating people from the problem and focusing on interests to generate mutual-gain options—an approach closer to collaborating than compromising .
References (research sources)
- [1]
An integrative review on conflict management styles among nursing professionals: implications for nursing management.Research articleLabrague LJ, Al Hamdan Z, McEnroe-Petitte DM (2018) · DOI: 10.1111/jonm.12626
- [3]
Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review.Meta-analysis/systematic reviewNikitara M, Dimalibot MR, Latzourakis E, Constantinou CS (2024) · DOI: 10.3390/nursrep14040304