# Situation: A nurse in a psychiatric day-hospital program holds weekly one-to-one sessions with a 29-year-old woman who has borderline personality disorder. In their first meeting they agreed on 10 sessions. By the fourth session, the nurse notices feeling irritated whenever the client talks about quitting her job. Which additional finding would show that this reaction is countertransference?

> source: MyMerci (mymerci.kr)  
> url: https://mymerci.kr/pages/nclex_q.php?qn_id=630096  
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> subject: Nursing Practice V — Care of Clients with Maladaptive Patterns of Behavior; Care of Clients with Life-Threatening Conditions, Acute Multi-Organ Problems, High Acuity and Emergency Situations

## 문제

Situation: A nurse in a psychiatric day-hospital program holds weekly one-to-one sessions with a 29-year-old woman who has borderline personality disorder. In their first meeting they agreed on 10 sessions.

By the fourth session, the nurse notices feeling irritated whenever the client talks about quitting her job. Which additional finding would show that this reaction is countertransference?

## 보기

1. The client stops talking about work whenever the nurse frowns
2. The client has said the nurse reminds her of her strict mother
3. The nurse felt this way toward a sibling who kept quitting jobs **✔ 정답**
4. Other staff members also feel irritated by this client's demands

**정답: 3**

## 해설

Countertransference is the nurse's own emotional reaction to a client that arises from the nurse's past relationships. The deciding evidence is that the reaction repeats a pattern from the nurse's own life; it is managed through self-reflection, clinical supervision, and keeping professional boundaries.

## 심화 해설

Core concept

The nurse’s irritation is a personal emotional reaction, not a neutral clinical observation. In psychodynamic nursing, countertransference refers to the nurse’s emotional response to a client that is shaped by the nurse’s own past relationships or unresolved conflicts. The key question is whether the feeling originates from the client’s current behavior alone or from a pattern the nurse carries from earlier life.

Why option 3 is correct

Option 3 states that the nurse felt the same way toward a sibling who kept quitting jobs. This is the defining feature of countertransference: the current reaction repeats an old emotional pattern from the nurse’s personal history. The irritation is not simply a response to this client; it is a re-experiencing of feelings the nurse has had before in a similar situation. That repetition from the nurse’s own life is what distinguishes countertransference from a general negative reaction to difficult behavior.

Why the other options do not show countertransference

Option 1 describes the client changing her behavior because of the nurse’s frown. That is an example of the client reacting to the nurse, not evidence that the nurse’s feeling comes from personal history. Option 2 describes transference, not countertransference: the client is projecting feelings about her mother onto the nurse. Option 4 indicates that multiple staff members feel irritated, which suggests the client’s behavior is objectively demanding rather than a reaction unique to this nurse’s personal background.

| Finding | What it indicates | Countertransference? |
| --- | --- | --- |
| Client stops talking when nurse frowns | Client responds to nurse’s nonverbal cue | No |
| Client says nurse reminds her of strict mother | Transference from client to nurse | No |
| Nurse felt same way toward sibling who quit jobs | Nurse’s past relationship pattern is activated | Yes |
| Other staff also feel irritated | Reaction is shared, likely related to client behavior | No |

Clinical meaning and management

Countertransference is not a sign of incompetence. It is a common and expected part of therapeutic work, especially with clients who have borderline personality disorder. The disorder involves intense interpersonal patterns, and clinicians often experience strong emotional reactions when working with these clients [3]. The important clinical task is to recognize the reaction, reflect on its origin, and prevent it from distorting care.

Countertransference recognition, processing, and management can improve the therapeutic process and outcome [2]. When the nurse notices irritation and connects it to a sibling who kept quitting jobs, that self-awareness is the first step in managing the reaction. Without recognition, the nurse might become punitive, distant, or overly controlling toward the client. With recognition, the nurse can use supervision or self-reflection to keep the reaction from interfering with the client’s treatment.

One structured approach described in the literature is the use of self-guided imagery in meditation to manage countertransference. Healthcare professionals have reported that this type of reflective practice helps them observe their emotional reactions without acting on them impulsively [1]. The goal is not to eliminate feelings but to keep them from driving clinical decisions.

Watch out! A strong emotional reaction to a client is not automatically countertransference. It becomes countertransference only when the reaction is linked to the nurse’s own past relationships or unresolved personal issues.

Key point! The diagnostic clue is repetition of a personal pattern. If the nurse has felt this way before toward someone else in a similar role, the reaction is likely countertransference.

Application to the nursing process

In the assessment phase, the nurse identifies the emotional reaction and asks whether it mirrors a past relationship. In planning, the nurse uses supervision, reflection, or meditation-based skills to manage the reaction. In implementation, the nurse maintains professional boundaries and avoids acting on the irritation. In evaluation, the nurse checks whether the countertransference is interfering with the client’s progress in the agreed 10 sessions.

For licensure exams, the distinction between transference and countertransference is frequently tested. Transference is the client’s projection onto the nurse. Countertransference is the nurse’s own emotional response rooted in the nurse’s history. Option 3 is the only choice that provides evidence of the nurse’s personal pattern, making it the correct answer.References (research sources)

- [1]Experience of Managing Countertransference Through Self-Guided Imagery in Meditation Among Healthcare Professionals.Research articleAasan OJ, Brataas HV, Nordtug B. (2022) · DOI: 10.3389/fpsyt.2022.793784

- [2]Clinicians' Emotional Reactions toward Patients with Depressive Symptoms in Mood Disorders: A Narrative Scoping Review of Empirical Research.Research articleStefana A, Fusar-Poli P, Gnisci C, Vieta E, Youngstrom EA. (2022) · DOI: 10.3390/ijerph192215403

- [3]Responses of mental health clinicians to patients with borderline personality disorder.Research articleSansone RA, Sansone LA (2013)

## 임상 시나리오

Managing Countertransference in Psychiatric NursingRecognizing personal emotional reactions to maintain therapeutic boundaries
Countertransference is the nurse's emotional reaction to a client that stems from the nurse's own past relationships or unresolved conflicts. The key indicator is repetition of an old emotional pattern, not just a response to current client behavior.

When a nurse feels unusually strong emotion toward a client—such as irritation—the first step is to ask whether this feeling has appeared before in the nurse's personal life. If the answer is yes, the reaction is likely countertransference and requires self-reflection and clinical supervision.

CautionDo not confuse countertransference with transference, which is the client projecting feelings onto the nurse. Also, if multiple staff members share the same reaction, the client's behavior may be objectively difficult rather than a personal trigger for one nurse.

## 핵심 개념

- **Countertransference** — The nurse's emotional reaction to a client that is shaped by the nurse's own past relationships or unresolved conflicts.
- **Transference** — The client's unconscious projection of feelings about a significant person onto the nurse or therapist.
- **Therapeutic Relationship** — A professional, goal-directed alliance between nurse and client that requires clear boundaries and self-awareness.
- **Self-reflection** — The nurse's process of examining personal emotional responses to maintain objectivity in clinical care.
- **Clinical Supervision** — A formal process where a nurse reviews clinical work with a supervisor to manage reactions like countertransference.

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