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학습 자료 둘러보기 →When a client with a terminal illness expresses hopelessness, the priority is to establish a therapeutic presence. The core intervention is active listening, which involves sitting at eye level, maintaining open body language, and using minimal prompts to encourage expression. Validation is critical; acknowledge the client's feelings by saying, "It is understandable to feel this way given what you are going through." This approach builds trust and reduces emotional isolation without resorting to false reassurance or problem-solving.
After validating the client's feelings, explore the source of their distress with open-ended questions like, "Tell me more about what you are feeling right now." Assess for underlying fears, such as pain, loss of autonomy, or family concerns. Collaborate with the interdisciplinary team, including social work and palliative care specialists, to address identified needs. Document the interaction factually, noting the client's emotional state and your supportive interventions. The goal is to ensure the client feels heard and accompanied, not abandoned, in their experience.
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