The charge nurse observes care for a client with dementia who becomes agitated. Which nursing actions require immediate follow-up? Highlight the actions that may escalate distress or bypass safer assessment.

Nurses' Notes 1840: The client with moderate dementia begins pacing and says, “I need to pick up my children.” One nurse responds by repeatedly correcting the client's belief and arguing that the children are adults. A second nurse approaches slowly and speaks in a calm voice while reassuring the client about immediate safety. At 1845, staff prepare for the scheduled bath. The first nurse insists that bathing continue while the client cries and pulls away. The assigned nurse pauses and checks for pain, urinary urgency, constipation, hunger, and fatigue. Environmental services is asked to wait, and television volume and hallway noise are reduced near the room. The client is offered a familiar folding activity and a warm drink. Another staff member suggests that wrist restraint be applied before possible physical or environmental triggers are assessed. When the client swings an arm, staff maintain a safe distance and move other clients away. At 1855, the care plan shows that the usual evening routine and familiar caregiver are maintained when possible. The nurse also reports the sudden behavior change during the current shift for evaluation of infection or medication effects. The client accepts the drink and sits with the familiar caregiver. The team documents the trigger assessment and response without forcing the bath.