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Establishing Priorities

A nurse in a busy emergency department is triaging five clients who arrive simultaneously. Place the clients in the correct order from first (1, highest priority) to last (5, lowest priority) using the Emergency Severity Index (ESI).

Ordered Response

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A 45-year-old with severe back pain rated 8/10, vitals stable, no neurologic deficit
A 25-year-old requesting a routine refill for stable, well-controlled hypertension
A 32-year-old with a closed forearm laceration after a fall, bleeding now controlled with pressure
A 78-year-old with fever 39.5 C, BP 80/52, HR 124, lethargic and disoriented
A 60-year-old with crushing chest pain and diaphoresis radiating to the left arm, BP 142/88, HR 102
Explanation
The ESI 5-level triage tool prioritizes by life-threat then resource needs. (1) ESI 1 (resuscitation) — the 78-year-old with hypotension, tachycardia, fever, and altered mental status meets sepsis or septic shock criteria; immediate life-threat with hemodynamic instability. (2) ESI 2 (emergent, high-risk) — the 60-year-old with classic STEMI presentation needs door-to-balloon within 90 minutes; high-risk but currently stable. (3) ESI 3 (urgent, multiple resources, stable) — the 45-year-old with severe back pain stable but requires multiple resources (imaging, labs, pain control). (4) ESI 4 (less urgent, one resource) — the 32-year-old laceration with controlled bleeding needs sutures (one resource). (5) ESI 5 (non-urgent, no resources) — the 25-year-old refill request needs only assessment, no resources.
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