Mental Health Fundamentals
Therapeutic Communication
- Active listening involves maintaining eye contact, using open-ended questions, and reflecting patient feelings back to them. This builds trust and encourages patient expression of concerns.
- Therapeutic silence allows patients time to process thoughts and feelings without pressure to respond immediately. Use 3-5 second pauses strategically during conversations.
- Avoid non-therapeutic responses such as giving advice, false reassurance ("everything will be fine"), or asking "why" questions that can make patients defensive.
Key Points
- Focus on patient feelings, not facts
- Use "I" statements to express observations
- Maintain professional boundaries at all times
Crisis Intervention
- Assess for immediate safety risks and suicidal/homicidal ideation
- Establish rapport and actively listen to patient concerns
- Help patient identify coping mechanisms and support systems
- Develop concrete action plan with patient input
- Arrange appropriate follow-up care and resources
Always ask directly about suicidal thoughts - this does NOT increase suicide risk
Neurocognitive Disorders
Dementia vs. Delirium
| Dementia | Delirium |
| Gradual onset (months-years) | Acute onset (hours-days) |
| Progressive, irreversible | Fluctuating, potentially reversible |
| Clear consciousness | Altered consciousness |
| Memory loss prominent | Attention/concentration impaired |
Delirium is a medical emergency requiring immediate identification and treatment of underlying cause
- Sundowning refers to increased confusion and agitation in dementia patients during evening hours, often requiring environmental modifications and consistent routines.
- Use validation therapy for dementia patients when reality orientation causes distress; in early stages, reality orientation may still be appropriate. - acknowledge their feelings without correcting their perception of reality.
Alzheimer's Disease Stages
- Mild: Memory lapses, difficulty with complex tasks, mood changes
- Moderate: Increased confusion, assistance needed with ADLs, behavioral changes
- Severe: Loss of communication, total dependence, difficulty swallowing
Memory Aid: FAST for Alzheimer's Progression
- Forgetfulness
- Activities of daily living affected
- Speech and language problems
- Total dependence