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| Therapeutic | Non-Therapeutic |
|---|---|
| "Tell me more about that" | "Don't worry, everything will be fine" |
| "How did that make you feel?" | "You should just think positive" |
| "I hear you saying..." | "Why did you do that?" |
Appearance, Insight, Mood, Speech
A patient with schizophrenia refuses antipsychotic medication. The nurse should respect the patient's right to refuse unless the patient poses imminent danger, then emergency medication may be administered with physician order.
Calm voice, Active listening, Limit setting, Minimize stimuli
| Mood | Affect |
|---|---|
| Internal emotional state | External emotional expression |
| Patient reports feeling "sad" | Nurse observes flat facial expression |
| Sustained over time | Can change moment to moment |
| Hallucinations | Delusions |
|---|---|
| False sensory perceptions | False fixed beliefs |
| "I hear voices telling me..." | "The FBI is following me" |
| Auditory, visual, tactile | Paranoid, grandiose, somatic |
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